Tracking Help
Trucker Tools

Trucker Tools tracking help

Freight visibility & load-tracking platform

Made by the makers of BotLine. This help center is not affiliated with, authorized by, sponsored by, or endorsed by Trucker Tools. Trucker Tools is a trademark of its owner and is used here for identification only. For motor carriers in the U.S. and Canada — always follow USDOT / FMCSA rules and never use a phone while driving.

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App Store · iPhone Google Play · Android

Trucker Tools is a load-tracking and visibility platform used by freight brokers and carriers across the US and Canada. Drivers track a load with the free Trucker Tools driver app, and carriers can also connect their ELD/telematics so loads track automatically by truck number.

When a load is tracked, the broker and shipper can see it move in real time — which proves on-time pickup and delivery, helps the carrier get paid faster, and defends against late or damage claims.

Get help

🚛 I'm the driver→🧑‍💼 I'm a dispatcher→

Guides

Broker says I'm not tracking — but I have the app→Download the Trucker Tools driver app→Start and end a load track (Trucker Tools app)→Fix location settings — iPhone (Apple)→Fix location settings — Android→How auto-start tracking works (Trucker Tools)→Scan and upload documents (Trucker Tools)→Complete custom load actions (Trucker Tools)→Telematics tracking error statuses (and how to fix them)→Missing assets — troubleshooting (telematics)→View & manage your assigned loads / update the truck→

Agent summary

Updated June 2026

Trucker Tools is a load-tracking and visibility platform used by freight brokers and carriers across the US and Canada. Drivers track a load with the free Trucker Tools driver app, and carriers can also connect their ELD/telematics so loads track automatically by truck number.

  • When a load is tracked, the broker and shipper can see it move in real time — which proves on-time pickup and delivery, helps the carrier get paid faster, and defends against late or damage claims.
  • Drivers: install the app or use the link from your phone.
  • Carriers / dispatch: connect the ELD or share a live link.
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