Trucker Tools
Made by the makers of BotLine. This help center is not affiliated with, authorized by, sponsored by, or endorsed by Trucker Tools. Trucker Tools is a trademark of its owner and is used here for identification only. For motor carriers in the U.S. and Canada — always follow USDOT / FMCSA rules and never use a phone while driving.
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🔧Broker says I'm not tracking — but I have the appTap to fix it, step by step→Other help
Download the Trucker Tools driver app→Start and end a load track (Trucker Tools app)→Fix location settings — iPhone (Apple)→Fix location settings — Android→How auto-start tracking works (Trucker Tools)→Scan and upload documents (Trucker Tools)→Complete custom load actions (Trucker Tools)→
AI summary
The most common Trucker Tools fix: Almost always a VPN is on or location isn't set right. Turn off any VPN, make sure the app's location is set to Always (iPhone) / Allow all the time (Android), tap START on the load, and confirm it shows 'Tracking On.' That fixes most cases. This page links 8 step-by-step driver guides for Trucker Tools.
Source: Tracking Help Center — load-tracking help from the makers of BotLine.
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