Install the MacroPoint driver app
Quick answer
Download Descartes MacroPoint for Truckers, set location to Always, and verify your phone — about a minute.
First, turn off any VPN. A VPN on your phone hides or fakes your real location and will stop tracking from working. Fully disable any VPN app or setting, then reopen the app.
Works on iPhone and Android, takes about a minute. MacroPoint only gathers location during an assigned tracking session — not all the time.
Open or download the app
Tap the link in the text message if you got one, then Download MacroPoint App. Or search 'MacroPoint for Truckers' in the App Store / Google Play, Install, and Open.
💡 Selecting Always Allow does NOT mean constant tracking — MacroPoint only collects location during an assigned tracking session, and shares it only with your carrier.
💡 There's no cost to download or use the MacroPoint for Truckers app.
💡 Tracking not working after install? See the MacroPoint 'not tracking' fix.
Related guides
AI summary
Source: Tracking Help Center — load-tracking help from the makers of BotLine.
Still stuck?
Ask the AI assistant a question, or check the FAQ.