Tracking isn't working — first thing to try?

Turn OFF any VPN on your phone. A VPN hides or fakes your phone's real location and will block tracking. Fully disable any VPN app or VPN setting, then reopen the Trucker Tools app and confirm it shows 'Tracking On.'

Read the full guide → Broker says I'm not tracking — but I have the app

AI summary

Turn OFF any VPN on your phone. A VPN hides or fakes your phone's real location and will block tracking. Fully disable any VPN app or VPN setting, then reopen the Trucker Tools app and confirm it shows 'Tracking On.'

Source: Tracking Help Center — load-tracking help from the makers of BotLine.

More questions?

Browse the FAQ or ask Charlene.