The broker says I'm not tracking, but I have the app — why?
Almost always one of these: a VPN is on, you didn't tap START, location isn't set to Always / Allow all the time, you didn't open the assigned load, you're still tracking a previous load, the app needs a force-close and restart, or a setting changed mid-trip. Work through the checklist in order.
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AI summary
Almost always one of these: a VPN is on, you didn't tap START, location isn't set to Always / Allow all the time, you didn't open the assigned load, you're still tracking a previous load, the app needs a force-close and restart, or a setting changed mid-trip. Work through the checklist in order.
Source: Tracking Help Center — load-tracking help from the makers of BotLine.
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