Tracking Help

MacroPoint isn't tracking — first thing to try?

Turn OFF any VPN on your phone. A VPN hides or fakes your real location and blocks tracking. Disable any VPN app or setting, then reopen the MacroPoint app. Also confirm location is set to Always Allow.

Read the full guide → Install the MacroPoint driver app

AI summary

Turn OFF any VPN on your phone. A VPN hides or fakes your real location and blocks tracking. Disable any VPN app or setting, then reopen the MacroPoint app. Also confirm location is set to Always Allow.
No app? Try a BotLine check-in

Source: Tracking Help Center — load-tracking help from the makers of BotLine.

More questions?

Browse the FAQ or ask Charlene.