Send a BotLine verification (dispatchers)
Quick answer
Send the request and BotLine texts the driver a link, confirms their phone, collects GPS and any photo, and shows the result in your portal. If it says Review or Do Not Release, follow your release process before letting the load go.
After you send a request, BotLine handles the rest — usually you don't need to do anything else.
What BotLine does after you send it
Texts the driver a link
The driver gets a secure link by text — no app to download.
Confirms the phone
The driver verifies with a short 3-digit code.
Collects GPS + any photo
It collects location when allowed, plus any requested live proof photo.
Shows the result
The submitted proof is reviewed and the result appears in your portal, with the next recommended action if it needs review.
Dispatcher troubleshooting
Driver says they didn't get the text
Confirm the driver's number and resend. If the phone opted out of SMS, use another verified contact method.
Driver can't complete the check-in
Ask them to open the link in Safari or Chrome, allow Location and Camera, and pause any VPN or privacy-browser settings.
Photo doesn't satisfy the request
Send a new request with clearer instructions. For DOT and VIN, the image must be a live photo of the marking on the truck — not paperwork or a screenshot.
Result says Review or Do Not Release
Follow your company's review process before releasing. It may flag phone risk, missing GPS, weak photo proof, mismatched DOT/VIN, or another issue needing manual review.
💡 The link is used only for the load check-in. It needs no driver app and does not create continuous background tracking.
Related guides
AI summary
Source: Tracking Help Center — load-tracking help from the makers of BotLine.
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