My phone keeps dropping tracking / I see a red banner.
A red banner means location permission isn't set to Always (iPhone) / Allow all the time (Android). Tap the banner → Open Settings → set location to always-allow with Precise Location on. Tracking only runs while location is always-allowed.
Read the full guide → Fix location settings — iPhone (Apple)
AI summary
A red banner means location permission isn't set to Always (iPhone) / Allow all the time (Android). Tap the banner → Open Settings → set location to always-allow with Precise Location on. Tracking only runs while location is always-allowed.
Source: Tracking Help Center — load-tracking help from the makers of BotLine.
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